Office: 312-473-MIND
Office: 312-473-MIND
We are happy to submit claims for services directly to your health insurance carrier. The amount you will have to pay for a service will depend on several things: 1) whether your insurance has contracted with us and recognizes us as an in-network provider, or if they have not contracted with us and therefore they classify us as an out-of-network provider; 2) whether or not your plan pays for out-of-network benefits; and 3) the amount your insurance plan has determined you will have to pay for your deductible, co-insurance, and co-payment.
InTouch will gladly verify your benefits with your insurance carrier. Unfortunately, all insurance carriers communicate a disclaimer after they provide a benefit quote to providers. Because your insurance plan is purchased and managed by you (either through the marketplace or your employer), you have access to the most up-to-date benefit information which we may not have. This means that, though we do our best to provide you with information about what you will be required to pay, the best way to be sure you have accurate information is to call the member services number on the back of your insurance card to ask them what you can expect your out-of-pocket costs to be. To help you be equipped to have a benefits conversation with your insurance company, we have provided some terminology information below.
At InTouch, we do our best to work with patients so that you can receive the services you need. We are happy to contract directly with patients on a fee, and in many cases, we are able to reduce your fee by as much as 30% of our standard fees.
Payment Options
We provide personalized payment links and/or bar codes for you to use to pay your co-pay and co-insurance immediately before or after your session. We will e-mail you an invoice with a payment link so you can pay your deductible and other out-of-pocket expenses. We accept debit and credit cards as forms of payment.
We are willing to negotiate a rate with your insurance carrier
Additionally, if you are covered by an insurance carrier with which we are not contracted, we are willing to reach out to your insurance company to see if we can negotiate a contract with them to become part of their network. However, your insurance carrier would still require you to pay out-of-network benefits until we have a signed contract.
All Clinicians are In-Network with Aetna, Meritain, BlueCross BlueShield of Illinois, Cigna, United Health Care PPO, and Optum. All other health insurance carriers are billed out-of-network. Clients are responsible for all deductibles and out-of-pocket costs.
The amount you will have to pay for services you receive from an in-network provider will vary depending on your plan. Some plans require you to pay a deductible before your insurance carrier will begin to contribute toward the cost of your services. Other plans are written so that you will only have to pay a co-pay or co-insurance regardless of whether or not you have met your deductible. Some will require you to pay a co-insurance until you reach the maximum out-of-pocket costs that your plan will expect you to pay.
InTouch Mind Health, PLLC
Main Office: 875 N Michigan Ave, Suite 3100, Chicago, IL 60611-1962
Scheduling & Intake (312) 544-0551